Terms of Service

2.1 Non-Accredited Institution

IBT Learning Solutions LLC is not an accredited academic institution and does not confer degrees. Upon successful completion of a program, students may receive a Certificate of Completion.

A Certificate of Completion:

Is not a college or university degree

Does not provide academic credit

Is not transferable to accredited institutions

2.2 No Employment Guarantee

IBT Learning provides education, mentorship, career coaching, portfolio reviews, interview preparation, internship facilitation and placement (in certain plans), and employer introductions.

However:

We do not guarantee employment

We do not guarantee job placement

We do not guarantee salary outcomes

We do not guarantee visa sponsorship

Employment outcomes depend on individual effort, market demand, employer decisions, and other external factors beyond our control.

3.1 Tuition Obligation

By enrolling, you agree to pay the full tuition amount associated with your selected program. All payments are in U.S. Dollars unless otherwise specified.

Enrollment reserves a seat and allocates instructional and administrative resources immediately.

3.2 Installment Plans

If you select a payment plan:

You agree to pay the full program cost (including any installment premium).

Payments are automatically charged every 30 days.

You authorize IBT Learning to charge your selected payment method.

You remain responsible for the full balance even if you withdraw or stop attending.

Failure to complete installment payments does not cancel your financial obligation.

Missed payments may result in suspension of access and/or collections activity.

3.3 Third-Party Financing

If you use financing providers (e.g., Affirm, Climb Credit, or similar):

Your agreement is with the lender.

IBT Learning does not control financing terms.

Refunds, if approved, may be subject to lender policies.

We cannot override third-party financing contracts.

4.1 Refund Eligibility

You may request a refund within 14 calendar days of your official program start date.

To qualify:

The request must be submitted in writing to: start@ibtlearning.africa

The request must be received within 14 calendar days of the start date.

You must not have completed more than 25% of the program content.

You must not have begun internship placement services (if applicable).

You must be in good standing (no policy violations).

Verbal requests will not be accepted.

4.2 After 14 Days - No Refunds

After 14 calendar days from the official start date:

All payments are non-refundable.

All outstanding installment balances remain due.

Tuition is non-transferable to future cohorts unless approved in writing.

No refunds will be granted due to:

Scheduling conflicts

Job or academic workload

Relocation

Change of interest

Financial hardship

Dissatisfaction based on personal expectations

Failure to complete coursework

Enrollment secures resources and instructor time that cannot be reallocated after the start of the cohort.

4.3 Internship & Premium Plan Clause

For programs that include internship placement or employer matching:

Refunds are not available once internship matching, employer introductions, or placement processing begins.

Administrative placement efforts begin immediately upon enrollment.

4.4 Refund Processing Timeline

Approved refunds are processed within 5-10 business days.

Processing time may vary depending on Stripe, banking institutions, or financing providers.

4.5 Chargebacks

Initiating a chargeback without first contacting IBT Learning constitutes a breach of this agreement.

We reserve the right to:

Immediately suspend access

Provide documentation to financial institutions

Pursue recovery of funds, including administrative and legal fees